Terms & Conditions

Price

The price you will be charged for each individual daffodil is £25 plus postage and packaging. 

Proceeds

Any proceeds made from sales of the daffodils will go to Another Way.

Security & Privacy

When making payment you will be transferred automatically to secure pages and your payments processed through our secure site to process your payment transaction safely and securely. In accordance with the standing Consumer Protection Distance Selling Regulations (2000) we will email you details of your order and confirmation details of payment. It is our policy not to sell or pass on any personal details.

Payment

All payments are processed by Stripe to ensure that you enjoy maximum security and peace of mind when making payment online.

Payment will be processed at the time of order. The name and billing address given must be the same as the registered name and address of the cardholder. Failure to supply correct details may result in your order being delayed until you supply the correct details. In accordance with the standing Consumer Protection Distance Selling Regulations (2000) we will email you details of your order and confirmation details of payment. Payment will be shown to Another Way, the charity which is administering payment of the daffodils. You will be emailed your order confirmation.

Delivery

Daffodils will be dispatched within one week of order.

If we are delivering your order to a third party address (for a friend or relative) you must please ensure that you provide us with a full and accurate address including the correct postcode. We will not be liable for orders lost or delayed due to wrong or incomplete address details.

Delivery is deemed to have been made when delivered to the address provided.

If we are delivering to a business or institution address, delivery will be made to the address that you have selected.

Your order will be deemed to have been  delivered to the intended recipient by delivering it to the reception area or post room of that address.

Please note that we are unable to deliver to an address containing a P.O. Box Number.

Should there not be someone in to accept delivery during working hours or if the courier /postal worker considers that your order will not fit through the letter box a card will be left informing the recipient that they have tried to deliver. They will request that the recipient contacts their local sorting office to arrange collection or to re-deliver at a suitable date.

We accept no liability if delivery is not made due to the recipient not being available or due to the recipient failing to contact their local Royal Mail /courier sorting office within a reasonable time to arrange collection or re-delivery.

Returning Goods

It will not be possible to return daffodils once they have been delivered

Damaged Items

If your daffodil arrives damaged please take a photo and contact us by email hello@another-way.org.uk  within 14 days of receipt. Please do not return your daffodil, but await our response to your email. We will send you a replacement daffodil or offer a refund. Stem may be rusty due to weathering, this is intentional. Also a reminder that each daffodil is individually hand crafted and not perfectly machined –  as such it may have some sharp edges and tiny cracks but this is part of the uniqueness of the daffodil. 

 

Another Way is a registered UK charity, number 1181438

 

Any Questions

If you have any questions, or would like to get involved, do get in touch.