Product Repair This step will depend on the products or service a business is providing. It proposes that where possible, repair schemes are set up and links are made with a local repair shop to refer customers to if a product is damaged. This can be done by: Partnering with

Quality of products / services Invest in using longer lasting/ more durable materials e.g., instead of using a thin layer of material that is flimsy and more susceptible to breakages, use a thicker layer that increases the quality of your product; this can be reflected in an increased price. Use

Materials or intrinsically sustainable Step 19 is all about ensuring the products or service you as a business are providing are sustainable, long-lasting and will not impact the environment negatively both now and in the future. This step will vary depending on what specifically your business does, so tailoring the